Privacy Policy and Terms & Conditions for 10DLC Messaging

1. Introduction

The Venue at Beach Weekend (“we,” “our,” “us”) provides SMS/MMS messaging services through 10DLC (10-Digit Long Code) numbers. By opting in to our messaging program, you agree to the following Privacy Policy and Terms & Conditions.

2. Privacy Policy

Information We Collect

When you opt-in, we may collect:

  • Your mobile phone number

  • Your name (if voluntarily provided)

  • SMS/MMS message content and responses

We do not collect sensitive information such as credit card details, Social Security numbers, or medical data through SMS.

How We Use Your Information

We may use collected information to:

  • Send transactional messages (e.g., confirmations, reminders, alerts)

  • Send promotional or marketing communications (if applicable and you have opted in)

  • Improve our messaging services

We will never sell or share your personal information, including your mobile number, with third parties for marketing purposes.

Data Retention

Message records are retained only as necessary for business, compliance, or legal purposes.

Security

We use commercially reasonable safeguards to protect your information. However, SMS transmission is not fully secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

3. Terms & Conditions

Opt-In

You may opt-in by [describe method — e.g., filling out a form, texting a keyword, or checking a consent box]. By opting in, you consent to receive SMS/MMS messages from us.

Message Frequency

Message frequency varies based on your interactions and preferences. Standard message and data rates may apply.

Opt-Out

You may opt-out at any time by replying STOP to our messages. Once you opt-out, you will no longer receive SMS communications from us.

Help

Reply HELP to any message or contact us at (850) 343-4699 for assistance.

Carrier Liability

Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

Service Availability

We do not guarantee that SMS/MMS messages will always be delivered and are not responsible for technical failures outside our control.

Limitation of Liability

By participating, you agree that The Venue at Beach Weekend, its affiliates, and service providers are not liable for any damages related to use of the SMS/MMS service, including lost profits, data loss, or service interruptions.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be effective when posted with a revised “Last Updated” date.

4. Contact Us

If you have questions about our SMS/MMS program, Privacy Policy, or Terms & Conditions, contact us at:

The Venue at Beach Weekend
Phone: (850) 343-4699
Address: 109 Brooks St SE, Fort Walton Beach, FL 32548

 

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing details, event details, and any other information you voluntarily provide.

  • SMS/MMS Information: Mobile number, opt-in/opt-out responses, and message content.

  • Website Data: IP address, browser type, device identifiers, and cookies for analytics and site functionality.

  • Payment Information: Collected through secure third-party payment processors. We do not store credit card numbers.

2. How We Use Your Information

We may use your information to:

  • Provide services such as event booking, confirmations, and customer support

  • Send transactional and promotional SMS/MMS messages (if you have opted in)

  • Send email newsletters and offers (with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

We will never sell your personal information to third parties.

3. SMS/MMS Messaging (10DLC Compliance)

  • Opt-In: By providing your mobile number and agreeing to receive messages, you consent to receive SMS/MMS from us.

  • Message Frequency: Varies by interaction. Standard message and data rates may apply.

  • Opt-Out: Reply STOP to unsubscribe at any time.

  • Help: Reply HELP or call us at (850) 343-4699 for support.

  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Support marketing campaigns

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Information

We may share your information only with:

  • Service Providers: Vendors who assist with hosting, payment processing, SMS delivery, and analytics

  • Legal Requirements: If required by law, regulation, or court order

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not share your personal data with third parties for their independent marketing purposes.

6. Data Security

We implement commercially reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee 100% protection.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have rights under laws such as GDPR (Europe) or CCPA (California), including:

  • Right to access your information

  • Right to correct inaccuracies

  • Right to request deletion of your data

  • Right to opt out of marketing communications

To exercise these rights, contact us at [Insert Email Address].

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

The Venue at Beach Weekend
Phone: (850) 343-4699